The hotel represents Hamamatsu City and is well known. The facilities include a fitness club, a shopping arcade, and a large-scale banquet room. There is a shuttle bus between and the hotel to Expo Aichi Japan.
The rooms are some of the most spacious on offer in Hamamatsu city, spacious and elegantly decorated in natural tones with high quality furnishing. There is a wireless LAN internet service provided in rooms from the 5th floor to 10th floor.