Booking Procedure - On Request Hotels
On Request hotels means that we need to check the availability with the hotel before we can confirm your booking. This usually takes less than 24 hours.
One you have selected your hotel please click on the hotel's "Make Booking" button to display our hotels booking form.
Please complete the booking form and then click the "continue" button.
If you wish to place a booking for more than one hotel or more than one check in date. Please complete a separate booking form for each individual hotel or check in date.
Some additional information that may be of assistance:
If you wish to place a booking for more than one hotel or more than one check in date. Please complete a separate booking form for each individual hotel or check in date.
Some additional information that may be of assistance:
- We require your credit card details to process your booking. No charge will be made to your credit card if your chosen hotel is not available.
- We understand and respect the importance of your privacy and security. For more details refer to our privacy policy
- We aim to keep cancellation charges as low as possible. For details please refer to our cancellation policy
Please complete the credit card payment form and then click the "submit" button.
Some additional information that may be of assistance:
When you submit your credit card information it is sent to us via https (hypertext transfer protocol secure), this is the industry standard for secure Internet data transmission.
Our secure server software (SSL) is the industry standard and is amongst the best software available today for secure e-commerce transactions. It encrypts all your personal information, including credit card number, name and address so that it cannot be read as the information travels over the Internet. Verify our SSL certificate.
For more information, please see our Security policy
Some additional information that may be of assistance:
- We accept payment by Visa, MasterCard or JCB credit cards
- Your credit card will be charged as soon as the hotel booking is confirmed and your statement will show the billing name as our company: GLAD Enterprises Co., Ltd.
- The cancellation policy will apply once payment is completed
When you submit your credit card information it is sent to us via https (hypertext transfer protocol secure), this is the industry standard for secure Internet data transmission.
Our secure server software (SSL) is the industry standard and is amongst the best software available today for secure e-commerce transactions. It encrypts all your personal information, including credit card number, name and address so that it cannot be read as the information travels over the Internet. Verify our SSL certificate.
For more information, please see our Security policy
After sending the booking and payment forms to us you will immediately receive an email detailing your booking request.
We will then process your hotel booking and aim to confirm your booking or advise on hotel availability within 24 hours.
If your selected hotel is available we will process the credit card payment and then send you the hotel voucher and payment receipt by email.The hotel voucher should be printed and presented to the hotel upon check-in.
If your selected hotel is unavailable then we will try to suggest an alternative hotel for your consideration.
No charge will be made to your credit card if your booking is not confirmed.
We will then process your hotel booking and aim to confirm your booking or advise on hotel availability within 24 hours.
If your selected hotel is available we will process the credit card payment and then send you the hotel voucher and payment receipt by email.The hotel voucher should be printed and presented to the hotel upon check-in.
If your selected hotel is unavailable then we will try to suggest an alternative hotel for your consideration.
No charge will be made to your credit card if your booking is not confirmed.
Once your payment had been authorised by our bank, we will send you the hotel voucher (via email) which should be presented upon check-in
If you wish to Amend a booking or Cancel a booking please click on the appropriate link.
If you have any questions regarding our services or need more information please contact us at info@directrooms.com or telephone +66 76 241 145.
Our reservations department operates 24 hours 7 days a week and we will be happy to assist you.
If you have any questions regarding our services or need more information please contact us at info@directrooms.com or telephone +66 76 241 145.
Our reservations department operates 24 hours 7 days a week and we will be happy to assist you.