| With instant confirmation hotels we can offer immediate booking confirmation, after you have entered your requirements (check in, check out dates etc.) and then completed the booking and payment forms.
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|  Select your hotel | |
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|  | Once you have selected your hotel please click on the"Check Availability & Rates" button to obtain room rates and availability.
If your chosen hotel is not available, we will offer a list of alternative available hotels.
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| Complete the booking details | |
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|  | Please complete the booking in 3 easy steps:
- Choose a room type and click the "continue" button
- Enter guest details and contact details and click the "continue" button
- Review booking details and if correct, click the "continue" button, if incorrect, click on the respective "modify info" link to correct the information
Some additional information that may be of assistance:
- We understand and respect the importance of your privacy and security. For more details please refer to our privacy policy
- Please ensure you read and accept our cancellation policy which is displayed with the rates information, when you select your hotel
- If you wish to place a booking for more than one hotel or more than one check in date, please complete a separate booking for each individual hotel or check in date
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| Complete the payment details | |
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|  | We require your credit card details to complete your booking. We accept payments by Visa and MasterCard credit cards. Please complete the payment in 4 easy steps:
- Check the amount to be charged and then enter your credit card information and click the "Make Payment" button
- Review the payment information and if correct then click the "Complete Payment", if incorrect then click on the "Modify credit card info" link
- You will then receive a confirmation of your payment, then click the "complete booking" button
- You will see the completed booking summary page, which we advise you to print
Some additional information that may be of assistance:
- If there is a problem with your credit card authorisation please resubmit using an alternative credit card or refer to FAQ credit card issues
- Your credit card will be charged as soon as the hotel booking is confirmed and your statement will show the billing name as our company: GLAD Enterprises Co., Ltd.
- The cancellation policy, as specified on the booking form, will apply once payment is completed
Your credit card information is secure
When you submit your credit card information it is sent to us via https (hypertext transfer protocol secure), this is the industry standard for secure Internet data transmission.
Our secure server software (SSL) is the industry standard and is amongst the best software available today for secure e-commerce transactions. It encrypts all your personal information, including credit card number, name and address so that it cannot be read as the information travels over the Internet. Verify our SSL certificate.
For more information, please see our Security policy
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| Receiving your hotel voucher and payment receipt | |
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|  | Once your payment has been authorised by our bank, within a few minutes we will send you an email payment receipt and hotel voucher. The hotel voucher should be printed and presented upon check-in.
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| Still have some questions? | |
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|  | If you wish to Amend a booking or Cancel a booking please click on the appropriate link.
If you have any questions regarding our services or need more information please contact us at info@directrooms.com or telephone +66 76 241 145.
Our reservations department operates 24 hours 7 days a week and we will be happy to assist you.
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