Customer Service
| Amend a Booking | Amendment form |
| Cancel a Booking | Cancellation form |
| Contact Us | Email us form, telephone, fax and office address information |
| FAQ | Frequently asked questions by category: Booking Rates Payment/Billing |
| Instant Confirmation Booking | Instant confirmation hotel booking procedure |
| On Request Booking | On Request hotel booking procedure |
| Hotmail Filter | How to ensure you receive emails from DirectRooms and bypass any Hotmail fillters |
| Make a Payment | Make a payment form |